Privacy Policy

This privacy policy explains how Ceramic Doctor (leDoctorceramique.ca) collects, uses, stores, and protects personal information, in compliance with Quebec’s Law 25 on personal data protection.

1. Personal Data Protection Officer

The person responsible for managing personal information is:

Name: Sébastien
Email: Doctorceramique@gmail.com

For any questions, requests, or concerns regarding your personal data, you can directly contact this individual.

2. Collected Personal Data

In the course of its activities, Ceramic Doctormay collect certain information, including:

First and last name
Email address
Phone number
Information provided via a contact form or quote request

This information is voluntarily provided by site users.

3. Use of Information

The collected data is used exclusively to:

Process quote or information requests
Communicate with clients and prospects
Provide ceramic repair and maintenance services
Enhance user experience and website performance

4. Security and Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected.
Ceramic Doctorimplements appropriate security measures to protect data against loss, unauthorized access, or disclosure.

5. Third-Party Disclosure

Ceramic Doctordoes not sell or rent your personal information.
However, some information may be shared in the following cases:

When required by law
With technical providers (web hosting, management tools), only as necessary for the proper functioning of the site

6. Your Rights

In accordance with Law 25, you have several rights:

Access your personal information
Request correction of inaccurate data
Withdraw your consent to the use of your information (within legal limits)

To exercise these rights, please send a request via email to the officer mentioned above.

7. Cookie Use

The site leDoctorceramique.ca may use cookies to:

Ensure the site functions properly
Analyze usage and improve performance

You can adjust your browser settings to block or accept cookies according to your preferences.

8. Policy Updates

This policy may be modified at any time to remain compliant with legal requirements and site developments.
The most recent version is always available on this page.

9. Acceptance

By browsing the site leDoctorceramique.ca, you accept the practices described in this privacy policy.